Privacy Policy

Last Updated: May 31, 2025

This Privacy Policy describes how RankHare ("we," "us," or "our") collects, uses, and discloses your information when you visit our website at [Your Website URL] (the "Site") and use our local SEO services. We are committed to protecting your privacy and handling your personal information with care and transparency.

1. Information We Collect

a. Personal Information You Provide to Us:

We collect personal information that you voluntarily provide to us when you:

Contact us through our website forms (e.g., contact forms, free audit request forms). This may include your name, email address, phone number, business name, website URL, and details about your business needs.
Communicate with us via email, phone, or other channels.
Sign up for our newsletters or marketing communications.
Engage with our services as a client, which may involve providing business credentials, access to analytics platforms, or other sensitive business information necessary for us to perform local SEO services.

b. Information We Collect Automatically:

When you visit our Site, we may automatically collect certain information about your device and Browse activity, including:

Log Data: Your IP address, browser type, operating system, referring/exit pages, and dates/times of your visit.
Usage Data: Information about how you interact with our Site, such as the pages you view, the links you click, and the time spent on each page.
Cookies and Similar Technologies: We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

2. How We Use Your Information

We use the information we collect for various purposes, including:

To provide, operate, and maintain our local SEO services.
To respond to your inquiries, provide customer support, and fulfill your requests.
To send you administrative information, such as service-related announcements, technical notices, updates, and security alerts.
To send you marketing and promotional communications, if you have opted in to receive them.
To analyze and improve our Site and services, understand user behavior, and develop new features.
To personalize your experience on our Site.
To monitor and prevent fraudulent activity and ensure the security of our Site.
To comply with legal obligations and enforce our terms and conditions.
For local SEO service delivery, specifically:
- Optimizing your Google Business Profile.
- Building local citations.
- Performing on-page SEO audits and optimizations.
- Conducting keyword research and competitor analysis.
- Managing your online reviews.
- Developing and implementing content strategies.

3. How We Share Your Information

We may share your information in the following situations:

With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as website hosting, analytics, email delivery, CRM software, and payment processing. These providers are obligated to protect your information and use it only for the purposes for which we disclose it to them.
For Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.
With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
To Protect Our Rights: We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.
With Analytics Partners: We use analytics services like Google Analytics to understand website usage. These services may collect information sent by your browser as part of a web page request, including cookies and your IP address.
For Local SEO Operations: For the purposes of delivering our local SEO services, we may input your public business information (e.g., name, address, phone number, website) into various online directories, mapping services, and review platforms. This is a core part of how our services work to improve your local online visibility.

4. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law (e.g., for accounting or legal purposes). When we no longer need to process your information for the purposes stated in this policy, we will delete or anonymize it.

5. Data Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

Access: The right to request copies of your personal data.
Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Erasure: The right to request that we erase your personal data, under certain conditions.
Restriction of Processing: The right to request that we restrict the processing of your personal data, under certain conditions.
Object to Processing: The right to object to our processing of your personal data, under certain conditions.
Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the contact details provided below.

7. Third-Party Links

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.